The worse customer care service. Telkom.

on the 6 Aug. 2024 I made a payment to Telkom the final payment I was told that the Debi check order on my capitec account would be removed within 7 working days after I receive a Letter from Telkom for credit management delisting. I got that letter on the 13th Aug. 2024. since then I have been trying to get them to remove the Debi check order on my bank account but they refuse to do it causing my credit score massive impacts. They say I need to get capitec to do this but Capitec can not as they did not link the Debi check to my account because I gave no authorization for it. so Telkom is causing my life to be a massive hassle. I asked Telkom for a letter giving me the right to go to the bank and have it removed but they refuse to give me the letter. Not only that, the service people at Telkom are so rude they do not stop and listen to a client instead they talk over you. this is just the absolute worse customer care I have ever received from anywhere. I will Not recommend anyone to join telkom in any form of purchase from now on as they can not even sort out a customer or client to any kind of satisfaction at all. This is a *****ulant act of telom as well as a disgrace.