The wait continues...

<p>I logged a fault with Telkom on the 27th of June as my telephone line is extremely noisy and my internet connection is very slow and has been dropping intermittently. It is the 8th of July and my problem has still not been solved. I have already phoned the call centre twice to check on the progress of my fault and even had the fault escalated on the 6th of July when I was told a technician will arrive to fix the problem on the 6th or 7th, which of course didn't happen. I would be less irritated if this was the first time I have had this problem. I have had the exact same issue at least three times in the last four or five years. I can't even phone the call centre again because the line is simply too noisy. I have never had to wait this long for a technician to arrive and it makes me wonder what Telkom changed in the last year or so that made their fault logging system so terrible. I sincerely hope that my issue will be resolved soon, though it seems highly unlikely at the moment. </p>