The usual Telkom Zero service

<p>A technician arrived at my house on the day scheduled, namely the 3rd May 2017. He made a cursory examination of the installed phone connections,,and then told me he needed to go to the exchange, and that he would return in about 30 minutes. ...never to be seen again.<br />No calls, no follow ups, nothing. I have made numerous calls to the Sales department who can provide me with NO information whatsoever. I have been told THREE times that the issue has been escalated and that somebody would be contacting me with an update. Not even the common decency of a phone call. My latest reference number is 982871, at which time I was PROMISED that someone would contact me within 24 hours.....still waiting!<br />This is abominable service, and the fact that each department has absolutely NO idea what the other is doing is an absolute debacle. This in addition to the fact that it is impossible to speak to a manager to complain simply adds to the frustration.</p>