The Usual, No service inefficient after call loged

Item: Telkom
Rating: 2
Author: Brett A

I logged a call with Telkom on March 22nd to cancel my data on my ADSL line. They said that it would take affect on 22nd April it still hasn't been done. I've spoken to a call center agent twice and they said that they will get it sorted out and get the finance people to call me back. You guessed it right, it still hasn't been sorted and they are still charging me for the data. Please sort this out ASAP.<br> ***

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Replies (1)

Telkom's replyOfficial

03 Sept 2015, 11:10

Hello brat007,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM141930

Kind Regards
Zulfah
Telkom Social Media Team

Telkom's reply03 Sept 2015, 11:10

Official