THE USELESSNESS OF TELKOM

<p>On the 14th of March our phone line went down again after the "Open Serve" bunch of bananas were working on the Telkom box in our road. EVERYTIME they work on this box, our phone goes down. Considering we run a business from this number and we have had the same issue 6 times in the last year!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>We lodged the complaint at a Telkom shop/office on the 17th March. 16h39 they say on the internet it is in progress.... well today is the 11/4/17 and still our line is off.</p> <p>We have reported it now 5 times</p> <p>We have spoken to a dozen staff</p> <p>We have even spoken to the self appointed "man in charge" in Cape Town - Ridwaan, who assured us that he could get it sorted.... try and phone : ********** 000 - it say the number is now invalid and then disconnects ................... we have phoned 10210 to report the fault, punch in our number and the recording says " you need to contact your service provider" -.................................... you ARE OUR FRIKKEN PROVIDER......... idiots!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>If someone can help me - PLEASE I am desparate and short of taking a hammer to the box outside our house to get someone to come back here.............................................. I am over the pathetic lacsadasical attitude to service deliver in SA. </p>