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Peter M

1 reviews | Active since Oct 2016

03 Feb 2017, 10:32

The useless service provider who does not provide

<p>So we're moving house, seems like a simple and easy task according to the Telkom website.. well don't be fooled! The incompetence displayed by the most useless South African company knows no bounds. We set up the process to migrate on the 31st of January - technician arrived at the new property 3 hours later than the arranged time... so he walks in the house says theres a fault he will fix it the next day... he does so, but now what about the installation of the actual points inside the house? Well that appointment that was set 3 weeks in advance has been made a week later! I can not have this as I will be fired from my job if this is not done today!!! I will pursue other ventures if having this solved if this does not get rectified in due time! The uselessness just does not stop! Do Telkom not own calendars????</p>

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Replies (1)
Telkom
Telkom's reply03 Feb 2017, 12:48
Official

Good day Peter,

Please private;ly reply with the affected number and ID number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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