1 reviews | Active since Jun 2016
The unending struggle
<p>I had a data contact for R300pm. Moved to a new town and had no coverage at my new house. Cancelled contract due to lack of coverage in Dec 2014. The branch told me that the contract is cancelled. Debit order kept going off. Each time I went to the branch to cancel again, and had to wait until I went to the city since my bew town had no branch anymore. Debit order still went off. Lodged several complaints and cancellations and never got a response. The contract officially ended apr 2016 however mony was still deducted each month. The stop order was blocked and since then telkom takes R600pm instead of R300. The number has now been assigned to a new person however telkom is still deducting R600pm. I really dont know what to do anymore since i have 6 reference numbers for cases already and still nothing happens. They never offered to test civerage or to cancell contract with cancellation penalty. Im going crazy!!!!!</p>
Good day Jolandiedp
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day Jolandiedp
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
