1 reviews | Active since Mar 2017

02 Mar 2017, 09:40

THE ****TIEST SERVICE PROVIDER!!!!! KEEP AWAY!!!!!

<p>I initially app**** for 2 iphone 6 plus phones from Telkom in Cresta mall in Sep 2016 and they gave me incorrect ones, which I picked up before leaving the shop and they didnt want to take them back. It took them 2 weeks of me going back and forth with them to fix this for me...although the phones were still in their packaging and hadnt left the shop.</p> <p> </p> <p>You would think this was enough...OH NO. My nightmare was just beginning. In November they debited my account R13 000, instead of the usual R 1000 monthly fee. I quickly cancelled this with my bank and called them to fix the debit order, which they didnt. After this, they disconnected my services and I called a gazillion times to get them to fix this and all their *********** staff did was tell me they would log a call, then they would give me a case number and then tell me the billing dept handles the queries so they cant do anything for me...if I got a dime for every case number I receive from these people the Guptas would have nothing on me.</p> <p>I then opted to pay manually, hence a consultant emailed me an invoice and was told to wait 7 days. After the long wait, another consultant told me the invoice I received had an incorrect amount. I eventually made final payment and my services were re-instated in February, and was told my debit orders were sorted. We are in March and they havent debited my account, I called them, they told me the same story, they would log a call for me, gave me another case number ( ********** 5) and told me to wait for another 7 days!!!</p> <p> </p> <p>I have never had to run after a company so they can take their money from me... This is a first and its a frustrating cycle!!</p>

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