THE TELKOM NIGHTMARE CONTINUES

For more than a month I have been trying to get Telkom to send technicians to move a VSAT dish from one building to another. Some technicians did come - once - asked me to put up a pole (which we have done) and have never come back. On inquiry, I find that they are \waiting for authorisation"to do the dish transfer. But authorisation from who? and how to get that authorisation? - it's a mystery. One cannot contact Telkom Cybetrade (the branch responsible) because the technical dept phone is never answered. One cannot find out from Cybertrade accounts how to get the authorisation: they only deal with payments. This is like a Kafka novel"