The Telkom Monopoly of Misconduct

Our phoneline was installed on the 25th of July it has never worked. It is now over a month later and even though it was reported a day after and I have phoned Telkom essentially every day since then nothing has happened. I have been charged for the time my line wasn't working or installed properly. I have lost money due to ensuring someone is at home when they said a technician was definitely coming on the 13th of August. Since then apart from waiting hours on the phone I have only gotten \Your fault has been escalated"and \"" A technician is assigned to you\"". It is unbelievable and shocking that to get a necessity like a phone line we are kept behind the walls of this insanely badly run and controlled company. <br> TELKOM IS FILLED WITH GROSS MISCONDUCT AND WE MUST ACCEPT THIS? I think not..."""