The Telkom Bullies

Unfortunately there is no ZERO, so I will have to rate ONE.

I've used Telkom for my internet line, since, at that you didn't have a choice. When fiber came available, I jumped to switch and disconnect my line with Telkom, for obvious reasons. Telkom has the worst service, no need to elaborate. Everyone knows that.

I called to disconnect my service, of course they will bill me an extra month. Understandable. The moment I came come from work, my line was already disconnected (my bill was paid up to date). I called and emailed but they assured me the problem is not with them. Coincidence? I think not.

Long story short. Why should I pay for something when I do not receive the service I pay for? I refused to pay the extra R800.00 that I 'owe' them. This is BAD customer service and they shouldn't be able to get away with it, by handing you over to the Credit Bureau. You have no say in the matter, just to pay up (and that for nothing).