The Telkom Bad Service Saga Drags on

On behalf of my micro business, I have been waiting since end January 2016 for Telkom SA to action my request for a line disconnection.<br> I have made 3 complaints via Hello Peter - no action.<br> Here is the record <br> 1. 25-01-2016 First email to [Email Removed] - with attached letter on company stationery requesting cancellation. No response.<br> 2. Twitter - tweeted to @telkom on the matter. <br> 3. 28-01-2016. Second email sent to ***,za<br> 4. Third email sent to [Email Removed] same day - 28-01-2016 - no response<br> 5. Fourth email - resent to [Email Removed] - 28-01-2016<br> 6. Fifth email sent to ***,za - 4 weeks later - on 23-02-2016<br> Finally response received - but wrong forms sent for completion (received private subscribers form)<br> 7. Request correct forms - received.<br> 8. Correct forms with ALL supporting documentation sent to [Email Removed] on 26-02-2016<br> No response.<br> 9. Called Telkom Business Accounts on 19-03-2016 who confirmed the cancellation not on their system - advised to escalate the matter to [Email Removed] No aaction.<br> 10 Resent to [Email Removed] 24-03-2016 with full documentation.<br> STILL NO RESPONSE A MONTH LATER.