The struggle is real and i am tired...

Sooo super frustrated and irritated right now... upgraded to a 20meg line last week... struggled profoundly to get it sorted, refered from one to another call centre operator... finally they fixed the issue on their side... come home today to no wifi, cameras everything down. Again call in only to hear that my account has been placed in the holding pool so my new service provider needs to contact telkom for the exchange... what???? They cant tell me who authorised it, cause i sure as hell did not... billing dept cant assist because they close at 5... so because changes gets made without my permission i have to go without services and sort it out the following day... i have never had issues with telkom and now its 1 after the other and i am now gatvol... because i have the most patience in the family i deal with telkom queries on behalf of my siblings and parents on their accounts... just earlier today i was trying to assist my parents with a telkom issue... my patience is running out... soon they will loose 4 accounts and we will move to someone else... let's see what tomorrow holds...