1 reviews | Active since Jan 2013
The struggle continues....
It has been more than 2 years reporting faults on my DSL line with Telkom, every time there is a little bit of rain my 8Mb line drops to 2.2Mb / 2.8Mb, it gets fixes (TEMPORARILY) till the next bit of rain. I have now been told that I am to far from the exchange, if I am not Mistaken the exchange in Pretoria North is in Ben Viljoen street, I live in Brits road that is not even 2Km's, if it was the exchange then the line is supposed to work perfectly fine on 4Mb right? Well I have downgraded the line to a 4Mb in the past year but then I only get 1.5/Mb out of it when its rain season. I need a permanent solution to this, FIBRE!!! But no still waiting.... Please make this work for me.... Yes this is a copy of the previous complaint because NOTHING has changed.... Upgrade the exchange do whatever you have to do to get this fixed. I am not the only one in Pretoria north complaining about this useless speeds we are receiving... Next Complaint I have to launch i will quote a few people.
Hi Herrie6,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Herrie6,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,