The Standard Total Chaos

1) 24-10-2015 Moved into a new house. App**** for a new landline with ADSL. ***<br> 2) 29-11-2015 Line installed & ADSL working, vocie not working. Wanted to move my account over to my ISP, Cybersmart.<br> 3) 01-12-2015 Got told by Cybersmart I should inform Telkom to move my line into the wholesale holding pool.<br> 4) 14-12-2015 Went to the Glen Telkom retail branch, asked if they can move my line into the holding pool. Got told my DSL should be cancelled to do this, gave the go ahead. ***<br> 5) 14-12-2015 Logged a call for my voice not working. ***<br> 6) 15-12-2015 NO ASDL. Cybersmart said it will take another 21 days to reactive my ASDL.<br> 7) 15-12-2015 Got a call for my voice line not working from Telkom, asked if my ASDL can be re-actived and they said someone will help tomorrow. ***<br> 8) 16-12-2015 Got a call from Telkom asking me what was going, I explained again.<br> 9) 16-12-2015 Received an SMS stating my issue was resolved, which it is not. ***<br> <br> Bottom line if my ADSL plus voice line is not working by the 23rd of December I am going to cancel my account. I cannot keep paying for services I do not receive, it is *****ing.