The so called Telkom keeps *****ing from its customer (*****kom)

I have been trying to sort out a network and billing issue with *****kom for months now. I’m working from home meaning I need internet access all day around. Account is up to date and the service is non existent. I have called the call centre - long queues- and the lady that assisted gave me wrong information worse is that I also corrected her via email and she didn’t care to entertain my concern- consistent with *****koms treatment of its customers. I have liaised quietly with them on Twitter to address this matter but they update is that the team is working on the issue re the network but the billing issue has been dismissed with wrong information again.

I advise them to change the date for the debit order and the steak debit on the old debit order date… *** who are these people.

FYI: these people never get anyone in management to call you back… EVER. This is done intentionally so to frustrate me- and many others- to a point where we let the matter go this has been the treat ment for many years when I have enquiries this time I will keep using this platform until this is resolved.