The silver lining of the cloud

Usually, my experience with Telkom is frustrating and exhausting, but today I was helped by an agent who took her time to explain the answer to my query.

Elexis Appolis made, what could have been another irritating experience with, Telkom a pleasure. And for the first time, I was able to understand the structure of the billing due to her diligently explaining what had occurred with my account.

Thank you for being a silver lining to the cloud of troubleshooting with Telkom.