The service from Telkom cannot be regarded as appalling - it doesn't exist!

On 13 February, I cancelled my Telkom service. The person at saw at their office, provided me with a copyof the email that she sent to their cancellations dept. In Feb, they billed me - this I settled. In March, they billed me. Being aware that they have a 30 day cancellation policy,I settled this. On 14 June, after havingmade several unsucessful attempts to call them because I was receiving threatening text messages, I sent them an email to theirservicecanellation email address. I received anautomated response, acknowldging cancellation and stating that I would be contacted. On 22 June, a lady named Clarice called me. I explained that I had serviced my obligationto Telkom. She agreed with me and also said that the cancellation should be backdated to Feb. I also received an sms confirming that a dispute had been created. On 29 June, I received a further sms confirming cancellation. On 21 September, I was contactedby a company called Nudebt. I explained that I did not owe Telkom anything.She gave mean email address - ********** and suggested I supply supporting documentation outlining thesituation. I did this immediately. No response. On 26 Sept, I received an email from somebody elase at Nudebt. I responded immediately, both to this person and another email address contained in their mail to me - ********** No response. On 2 October, I sent a follow up email to both of their email addresses asking for a response. No reply was forthcoming. On 11 October,I received yet another email (clearly automated emails) asking for payment to Telkom. I rep**** again - but no response! On 19 October, I wrote to Telkom directly. You guessed it! Other that an automated acknowledgement of receipt of my email- nothing! This morning, 26 October, Nudebt have sent me another email advising me that I have 7 days..... in verybold letters.

I am at an absolute loss as to what to do about this. this is beyond frustrating - and all because somebody at Telkom did not do their job in February...........

Absolutely disgusting.