MB
Marco B

1 reviews | Active since May 2017

13 Sept 2017, 19:30

The saga continues, Terrible service is charged at a fee.

Today I just received my Telkom bill 13/09/2017, it is outstanding R1,119.53.

"services fees". What service was provided to me that added up to R638.55?

As per my previous HelloPeter post, URL below:

https://www.hellopeter.com/telkom/reviews/shockingly-bad-service- **********

The link contain a summarized story, as per below:

I fought for a month trying to get my internet line activated. First I asked to have my ADLS line moved as my current unit already had the line installed. The first technician did not do the job properly and wired it incorrectly, for weeks I was passed from pillar to post, promised every time that it would be active in 48 hours, put through to the rudest manager I have ever dealt with and eventually gave up all hope until my ISP was able to get your establishment to send out another technician, who finally discovered the line was incorrectly wired and it was not installed as an ADSL line but a voice line to begin with.

Telkom now feels justified in charging me R638.55 in services fees for the above mentioned service...

Honestly, this whole experience has made me sick to my stomach, I just got charged to be messed around , not to mentioned the amount of airtime and time spent dealing with the most *********** staff I have ever dealt with.

This is an absolute joke that you would charged R638.55 as a "service"

For the love of pete! Please get my address correct on my account, this is why the saga began in the first place as I have moved!

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