The saga continues !!

Ok so on my previous complaint you left me with no internet from the Thursday until the Monday and expected me to say ok fine and still pay you in full for the month. You then promised me that you would get the right dept to contact me ...nothing happened. I then reposted here and you promised once again to get the right dept to contact me ...of course this never happened either !!. <br> <br> Yesterday my internet was off once again for the whole day due to once again \a fault in the exchange". So now I have 5 days I will not pay for. <br> <br> This is now the 3rd post in this regard and I am seriously considering alternatives to Telkom. You have a cheek to bill people for services you do not provide. It truly seems as though you are incapable of maintaining your infrastructure and keeping the service reliable the way it should and used to be.<br> <br> Please remove your adverts off television because seriously here in our area your service SUCKS BIG TIME !!<br> When I phone your help lines (3-4 times a week) please stop telling me my service is off I KNOW THIS THAT IS WHY I DAMN WELL PHONED YOU!! Stop trying to tell me its MWEB or my modem its never been !<br> Service now perhaps ?? Any time soon ?"""