The run around

<p>I app**** for an installation on a wifi router at my house on the 22/12/2016 and got confirmation that the technician will be at my premises on the 28th, he came but told my wife he can;t do anything right now cause it was raining but it wasn't raining at all at the time and promised he will be back 1st thing the next day, the next day he didnt show up at all and called the call centre and they advised he will show in the next hour, I left work to meet him there but was a no show. called the call centre again the falling day and was told that the request has been escalated by Njabulo Dlamini and he provided me with the technicians contact details as per the technicians request, I called him and he gave me a story of he can't show up. I called them again the following day on the 30th and the technician showed up and he told me he isnt receiving a signal and he can't do anything as all the stand by tec people left and they are the only people that can assist with the signal and he will come the following day, he never showed again, left it till the 3/01/2017 and called him and he told me there is a problem with the line and the tec people are busy with it, he will even work late to assist me, today the 4th i called the call centre again and was told about a 7 to 21 days turn around time and he is within his turn around time. as per the technician they can't stay with a call for more then 3 days. I spent my time and money and petrol calling running up and down for this people and all they have are excuses and no results. I am very unhappy </p>