ZM
Zandile M

1 reviews | Active since Mar 2013

02 Jul 2019, 15:10

The Rot At Telkom Runs Deep!

I called into the call center on the 27/06/2019 to inquire about a data package before making the purchase. I was advised by the consultant that when making the data purchase I would get 1.2G of data available to use immediately across all networks. I then based on this information purchased the airtime and subsequently purchased the data bundle. to my surprise I receive a sms stating I will receive only 100MB immediately to use across all networks. Everyday to my frustration I called the call center and kept receiving promises that I would receive a call back from the managers which never happaned. Till this day I have still not received my 1.2G of data.

To think I was contemplating taking out a contract with them....they can kiss that business goodbye!

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ZM
Zandile M's update02 Jul 2019, 15:13
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