MJ
Mark J

1 reviews | Active since Sept 2016

07 Jun 2018, 20:06

The No Service Provider

Waiting months for my ADSL. I have now cancelled my order as well as my fixed line (ref. ********** 9). I cancelled my fixed line look like on 30 April 2018 (ref- ********** 0) but it is still active. I will be laying a complaint with the consumer protector. I give up on telkom. I cannot stand this level of incompetence.

0
Replies (2)
Telkom
Telkom's reply20 Jun 2018, 09:30
Official

Good day mark-jonkers,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom
Telkom's reply20 Jun 2018, 09:30
Official

Good day mark-jonkers,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,