1 reviews | Active since Jan 2017
The nerve of telkom
<p> logged an issue on the 22/03/2017 as my internet does not work and its still not working @ 04/04/2017 <br />but when I recieved my invoice I see that I was charged for a service that I couldnt even use why should I pay this if my service is not working ? call reff 57crz220317 escala tion num 971011 They gave me a comitment date that the service will be restored before the 5/04/2017 but is still off so please explain to me why I should be paying for something that I can not use </p>
Good day Joel ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Joel ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Still no service and when I phone the call center I het a diffrent story every day , rwice when Inphoned today they apperantly went to phone the thecnician and then hung the phone up after placing me on hold for 10 Min Im glad to see this is what telkom calls service pathetic
Still no service and when I phone the call center I het a diffrent story every day , rwice when Inphoned today they apperantly went to phone the thecnician and then hung the phone up after placing me on hold for 10 Min Im glad to see this is what telkom calls service pathetic