The most useless Service provider in terms of customer service

I have about four contracts with Telkom. I changed my bank account and have been tryin to contact them for almost two months now to change banking details for debit order. no response, all the helpline numbers are useless and make you speak to a machine for ever without transferring to an agent. the website is so useless and not user friendly at all. its actually so embarrassing that atechnology company as big as Telkom cant even design a decent, helpful and userfriendly website.

I really cant wait for all my contracts to expire so I can switch to a more available and intercative service provider. everytime i have problems, I must drive to the nearest Telkom store to get help.....which is a costly exercise in terms of time and petrol. Telkom's ICT department is worse than the Home Affairs one. every month I must transfer funds to an old account just for the stupid Telkom to be able to Debit, I must pay the bank account fees for keeping a useless bank account just because Telkom wont let me make a debit order switch......sies man...Kaak