The most useless company ever!!!

I called in on Wednesday 09 March to check if I had an existing line, call got cut and the consultant called me back to says its processed and I have to take out the contract even though I didn't approve anything, and that I needed to make a deposit, details will follow. No details followed so I called Thursday, consultant said I can do an EFT and she sent the payment details via sms, needless to say I couldn't do a EFT and had to go to the post office(which I called back and found that out). I called back to give them my paid ref number and they say they don't want it and still transferred me to 3 other consultatnts. Called again on Friday and they said I don't have PORTS and they cant do anything . Received 6 sms's yesterday that they wont proceed without my deposit which I had done on the 10th already. Today I called and spoke to Ayanda, she said they only acknowledged my payment yesterday and NOW they can get technician out in about 21 DAYS. What incompetence is this really...for such a well known company to be providing their customers with such bad service...I Still have no ADSL...I really think this should go to Carte Blanche..(Kindly assist ***)