MK
Mohamed K

1 reviews | Active since Nov 2009

05 Jun 2017, 23:35

The most useless and ineffecient business to deal with!

<p>Initially I had problem with no phone or adsl service frm 11 February 2017 to 1 Aril 2017. I now once again have a problem. The line is dead. Telekom couldn't be bothered. I get a message every now and again saying they are going to assign a technician. I get a call occasionally to ask if my line is working and that's about it. I live in a complex with 4 units. My neighbours and I are supp**** from the same pole. Their lines were sorted out why not mine? Telekom just doesn't care. There's no problem with my handset or in my home. I have had no service since 13 April 2017. The reference no is 352CNK130517. I'm sick and tired of this. </p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2017, 12:17
Official

Good day Mohamed,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team