1 reviews | Active since May 2016
THE MOST PATHETIC CORPORATION EVER
<p>IT IS WITH GREAT DISPLEASURE THAT I WRITE THIS REVIEW, I OBVIOUSLY HAVE BETTER THINGS TO DO WITH MY TIME THAN WASTE ANY MORE PRECIOUS SECONDS OF MY LIFE ON ONE OF THE OLDEST CORPORATIONS IN SA. GIVEN THE HISTORIC NATURE OF THIS COPORATION ONE WOULD THINK THAT THEY WOULD HAVE BY NOW HAVE IMPLEMENTED A PROPER PAYMENT PROCESS. MY TALE OF WOE IS THAT TELKOM HAS DEBITED MY ACCOUNT NOT ONCE NOT TWICE BUT THREE TIMES(YES INDEED) I HAVE CALLED AND EMAILED (COUNTLESS TIMES) AND SPOKE TO A RATHER ABRUPT CONSULTANT (FORTUNATE) WHO HAVE DONE NOTHING BUT CREATE TASKS OR LOG CALLS NONE OF WHICH HAS BEEN ATTENDED TO, I AM HOPING THAT IT WILL BE ATTENDED TO SOMETIME IN THIS LIFETIME. DEALING WITH TELKOM HAS BEEN PAINFUL AND PATHETIC THEY ARE A DISGRACE OF A CORPORATION AND CLIENT SERVICE IS DEFINATELY NOT A PRIORITY IF ANYTHING CLIENT'S RANK AT THE BOTTOM OF THEIR PRIORITY LIST. I WILL BE CANCELLING MY CONTRACT WITH TELKOM, PAYING THE CANCELLING FEE WOULD BE WELCOMED TO GET RID OF THIS EVIL. TO DATE MY MONEY HAS NOT BEEN RETURNED, BASIC CONCEPTS SUCH AS DUE AND PAYABLE AND SIMPLE CALCULATIONS ARE LACKING AT THIS MULTI BILLION CORPORATION TELKOM. AS A CONSEQUENCE I NOW AM OUT OF POCKET AND WILL NOT BE ABLE TO MEET MY OTHER PAYMENTS TO DATE I HAVE PAID TELKOM R7900.00 FOR A 2 600 INSTALMENT - IN ONE MONTH. I WILL BE GETTING THE OMBUDSMAN INVOLVED THIS IS A SEVERE INJUSTICE. IT IS A WONDER THAT WE AS A NATION CANNOT PROGRESS WITH THIS PATHETIC SERVICE PROVIDER. </p>
Hi SHUMEERA
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM237832 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Hi SHUMEERA
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM237832 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
