1 reviews | Active since Oct 2016

31 Jul 2017, 08:36

the most horrific services I received

<p>Telkom keeps taking money from my account that they are not suppose to take , they claim I cancelled my account and I still have an account with them. This is due to them incorrectly taking an order initially when I joined their contract. I had ordered a 64 gig and she incorrectly order a 16 gig . This is irritating and don't like the fact that I have to call and ask for my money back , I also get charged bank fees for this and they still haven't reimbursed me for all this pain and suffering </p>

0
Replies (2)
Telkom
Telkom's reply04 Aug 2017, 10:51
Official

Good day Sanele,

We have logged and sent your query to our Billing Team for further assistance, feedback will follow.

Your case number is ***8.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update29 Aug 2017, 17:34
Reviewer Update
i was told that i will be receiving money in my account and im still waiting for it to come into my account