The most horrible service provider to deal with.

<p>I have cancelled my wireless service on the 17th January 2017 after I discoverred that the product and the service was misrepresented at point of sale by the proposer. I actually got a refferance number: Case Ref. No: ********** 9. Today after 25 calls and 20 e-mails, this cancellation is still not finalized. Everytime you call their call centre you explain your case from start to finish and everytime you get the exact same response. "Your query will be forwarded to my supervisor who will then ascalate it to the relavent department". Which essentially means, I have to pay for something that i have no benefit of every month because someone is not doing their work. I would like to know where the nearest administrative offices to Pretoria is, so that I can go and sort this matter out or sort the responsible person out for i have simply had enough now, decisive action must be taken immediatly. Completely Gatvol!</p>