The lying network

<p>We have been on Telkom mobile wireless wifi for 2 and a half years now. We upgraded to the 20+20 GB package in December 2016. Since then we have had such ******* internet service, particularly in the evening when we get home from work. Bearing in mind we are on a small package and therefore we don't stream or download, but even if we did, the package is NOT supposed to get shaped or throttled!!</p> <p>My wife complained about Telkom a few months ago. It took them a month to respond asking what our contract details are, which we gave them. But they are yet to respond... I even emailed them following up 3 times, but no answer.</p> <p> </p> <p>Useless service. I won't recommend them to anyone and I won't continue my contract with them. </p>