CS
Christian S

1 reviews | Active since Jul 2015

12 Jan 2016, 12:17

The lost world of Telkom Mobile

Have you thought of going to Telkom Mobi ? Has their glorious deals trapped you into leaving a good mobile company and join the useless Telkom Mobi? Well I am here to give you a brief description of how it is being a Telkom Mobile customer. Lets start off by saying it is pointless to even try to phone either the Menlyn or Hatfield branch. In fact one of the consultants at the Hatfield branch informed me they purposely don't answer the phones because there are 'clients' that need their help. Then there is going to the branch. Drink your joint support tablet and put on your most comfortable shoes because you are going to wait in line for a very very long time. The reason for that is they are understaffed. Its quite funny to think we have such a high unemployment rate and yet Telkom sees it fit to employ only as few people as possible. Then there is the staff. Each and every one of them gives you the perception that it is their first day. They don't know smack about what is going on and their clientele is that of a spoiled child. Telkom is a Venus fly trap. It will attract you with its pretty deals and once you go into its mouth it is just pain and misery.

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Replies (1)
Telkom
Telkom's reply12 Jan 2016, 14:39
Official
Hello Deets0911,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM186472

Regards
Luleka
Telkom Social Media Team