The lies Telkom can concoct

<p>My line is down since saturday, and the matter was reported then (i run a business from home)</p> <p>This morning when i phone they told me the problem is with the Horizon towers and because we had no water this morning i assumed that it had affected the telkom lines. I was told that it had been reported and a reference no would be sent to me via sms. Found out from one of telkom staff that the horizon towers had nothing to do with my lines i called again and spoke to Joseph Matso (if its his real name) who told me that the problem was with with the exchange. He asked me to hold while he got hold of the technician, came back and said a technician was assigned to the problem and he would send me the sms. I called back a 3rd time as i had not recieved the sms and was told that there are NO technicians available. The lady (Angel Magamo) said she could not understand why they told me the things they did because it was NOT true. So telkom, you dont even have the ***** to be straight up with the customer instead you teach your staff to lie about the problems you having. PATHETIC.....will be moving over to your competition soon. </p>