1 reviews | Active since Jan 2010
The lies just keep coming
<p>All Telkom has done since my last review re 736CTZ ********** 6 is change the reference number to ********** 55 and sms me to tell me the fault is fixed. WELL IT IS NOT FIXED, NEVER HAS BEEN FIXED AND AT THIS RATE NEVER WILL BE FIXED. I don't believe a word they tell me any more, I just think they are too inc ompetent to fix anything but lie to whoever is in charge. They also telephoned me on my cell phone to say someone would call me about crediting my account, that was also a lie.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Hi Val,
Thank you very much for your patience. I'm glad we managed to sort out your service as well as your son's. This is to confirm this query is now resolved.
It was a pleasure dealing with you until it was resolved.
Kind regards,
Ilhaam
Telkom Social Media
Hi Val,
Thank you very much for your patience. I'm glad we managed to sort out your service as well as your son's. This is to confirm this query is now resolved.
It was a pleasure dealing with you until it was resolved.
Kind regards,
Ilhaam
Telkom Social Media