the impossible telkom

On the 25th of Feb I went to telkom gateway to change my isp so all I wanted to keep was the adsl line from telkom, they told me it would take 30 days to take effect. on the 31st March the debit order was the incorrect amount so I queried it at telkom store only to find out it wasn't done, where they assured me it would be sorted within a day. Again on the 9th of April I went to store to find out why it had STILL NOT been done, the guy there typed on his pc for about 30min and then told me it's done, it's cancelled, so i went home to check and it was NOT canceled so I thought mayb wait a day. Well on about the 13th of April I went this time to the musgrave store, only to be supprised by the fact that it still was NOT done! Luckily there was a very helpful gentleman who finally sorted out my cancellation problem, he also logged an enquiry to head office for them to contact me to solve an account problem with incorrect invoicing and debiting, they never did contact me, so they suspended my line. Then on the 5th of May they debited my account, it's the 13th today and they still have not re-activated it.<br> <br> Ironically it does not seem possible to contact them telephonically.