The horrible service continues without abate.

After many months of struggling with Telkom, i received some small hope that they could redeem themselves. on 30-09-2019, an official, called me from Telkom number, ***, @about 10hr57.He introduced himself as Tshepo, promised to get my issue resolved, must just wait for a call from courier, portable phone for house prepaid land line, will be delivered.It is the 8th November 2019 today, nothing of the sort has happened. i went, to Telkom branch today in Centurion mall, to further inquire.Was glibly informed, my phone number was cancelled. i asked for reason, was told due to collection. what collection, official does not know.Does it surprise that Telkom has been stringing me along all this time, making empty promises? I finally accept that this is a hopeless case.The monopoly, is doing as it pleases, treating a client with such contempt and impunity. Can Telkom, at least explain, what this reason refers to, service closed/cancelled due to collection? i have never received any advice or information of what Telkom wanted to collect, in fact they have kept me waiting since June 2019, for a delivery that to date has not happened. i am appalled. In fact, this is service failure to the highest degree. i rest my case.