mM
micguell M

1 reviews | Active since Apr 2016

02 Jun 2016, 10:21

The highest level of incompetence and lowest professional talent employeed @TELKOM

<p>I app**** for a mobile device from the Telkom Highveld Mall in Witbank atleast 3 months back still now no response, then l decided to visit the store only to be told that they did not have stock so they had not submitted the application. Okay, l understand then the lady (name witheld) processed the application and submitted to the HO and the very same day l got a notifcation that the application was being processed and had been processed that was later in the day. i went back to the store only to be told that the lady who processes them reverted saying an AVS was missing ( square & fine) thus l understood the explanation again. so that particular day, an AVS was done and l was supposed to get the response or outcome of the application the following day. Now its getting to the 4th week (1 month) still waiting for the lady in question to attend just to a simple document she requested for. NOOOOOOOOOOOOOO, this is not acceptable.# TELKOM MUST FALL.</p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 09:31
Official

Hi micguel-maguranyanga

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team