IH
Igna H

1 reviews | Active since Jul 2011

05 Mar 2018, 09:11

The hell of dealing with Telkom.

On the 18th of December my Telkom Uncapped LTE was suspended and Telkom raised 2x invoices for R1500, when in fact it should have been the monthly R799.

So immediately I "owed" them R3799 and they suspended my internet.

I've lodged countless tickets and complaints with their admin department, but since this day, nothing has been done.

Now, they've added another R1500 to my account including some other unknown fees and the total is now R7096. Bare in mind, with a monthly fee of R799, I now owe them R7096 since Dec 2017 until now (3 months later). The costs just keeps climbing exponentially and the admin department does not know why, but also cannot fix it. Even if I stopped paying in Dec, the MAX I would owe them is around R3000, however I refuse to pay until they sort out the mess they started in Dec.

My advise, Stay far away from Telkom!!

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