The full 5 stars goes to Sharon Thwala not Telkom as a company

Good day,

since the last communication telkom has not given feedback on hello peter i guess thats how bad the service is. the only person that made the effort and sense was a lady by the name of Sharon Thwala, she activated my account. took time to understand what I was saying and gave good feedback to show that she also wants me to keep Telkom on board as my network service provider. she is the best out of all those i spoke to prior her which gave me no service and disgusting attitude by speaking over me and not wanting to understand me nor taking the efforts to find out like what Sharon did. Thank you Sharon, i have not received my bank mandate notification as yet for the debit order that has to go off in the month of June on the 25th. i guess i will have to phone again in due time and hopefully you will be the perfect person to speak too since you were the only one that assisted me effortlessly.

last complaint I send was on the 06th of May 2025 at 12:17pm till date Telkom is yet to give feedback. so disgusted honestly its pity my contract is still new therefore I need to stay till I am done paying it.