The ETERNAL Wait for a Response on my CANCELLATION

<p>It was many moons ago in January 2017 when I emailed Telkom cancellations and cancelled my Telkom Mobile contract. Obviously, they were too sad to let me go - so they've kept billing me for a service I no longer use (or have used for the past several months). </p> <p> </p> <p>I've raised this case in several ways (telephonically - HOURS; in-store, HOURS; Social media - oh SO many posts and interactions. I've been reassured by SO many online consultants that "someone" from retentions would contact me. <br /><br />My ticket was officially raised and followed up on 05 June and I STILL don't have ANY idea as to what the actual **** is going on. </p> <p> </p>