The ***est network and call center agents ever

The worse call Centre customer service with lies..

I've been a loyal paying Telkom customer for almost 10 years never had issues when they take your money. I took a contract in 2022 which should've ended in 2025 when I upgraded. What they didn't tell me in January 2026 up until now September 2026,they were still billing me the device for that that should've ended, Telkom owes over R5 000 for this. They can accredited the account without my consent., mind you I wouldn't have picked this up if I hadn't gone in store for a statement update. Call center don't tell you this but they quick to phone for a upgrade when I told **** off. I want my money first. Endless back and fort with call center. They now say that we need to pay September man if we don't they will suspend our number we don't owe them nothing!! I will be going to the ombudsman and I going to sue them. How do you punish the custom Lee for yours guys **** up when Telkom owes me money back