The entire telkom staff deserves training.

<p>I have been struggling with telkom from day one. signs were all over the show that I was doing business with the wrong people. firstly, the customer service is extremely poor, on of the worst if not worst I've seen in my life. I have lost count of the many I call customer care seeking assistance. Logged cases but no response for almost three months. Outstanding is simply no good as the staff lack product knowledge, one may request to speak to a supervisors or managers but often the agent has greater acknowledge then they leaders. The supervisors are rude and a not willing to take the calls or assist customers. They often claim that they are busy and will call back which they never do. I have been promised so many times that I'd get a call but nothing. I deeply regret signing a contract with such an unprofessional SP. Yesterday I was told that it takes 3 days to read my case, not to solve but just for someone just to read it. Never and never again am I doing business with such incopitant and incapable people. It makes me sick that I'm paying for such nonsense service. Very disappointed.</p>