THE ENDLESS NIGHTMARE : STARRING TELKOM

Telkom is probably the worse company in South Africa to deal with , They are a bunch of lying ******* with no regard for customers. I honestly don't understand how they still operate.

I ordered wireless lines to be delivered to my new business address. After speaking to the agent whom advised me it would be quicker to move to wireless lines then transfer my current line so based on the information he gave me I placed the order. He said it would take 3-7 business days to deliver so based on that information i planned to move my office on the 8th day as that would have given them sufficient time to deliver. On the 9th day still no delivery ... early that morning i spoke to a female agent (disclaimer i have yet to speak to and honest agent or staff at telkom yet, its as if lying is first nature there) The female urgent then promised me that everything was on track for my delivery and they would deliver that same day, By 4pm there was still no delivery of my lines i called in again . I'm now put through to a much more crafty **** who assured me several times that my order is on the way and i will get a call shortly to verify my details and that the Delivery guy was in transit. i waited for hours at the office way past business hours hoping that the order would come and still nothing . The next day i call in again and speak to an agent by the name of Latania who tells me that my order was never placed weeks ago and the female agent i spoke to the day before only placed the order at that stage that she promised me delivery .... Latania then made several promises of getting her manager to call which never happened. I then made a few more calls each day to agents who tell me my order was cancelled on the system . I then called in again today spoke to an agent who asked me to tell him my whole story and then says he cant assist then transfers me to another slightly arrogant agent by the name of mason who promises to have some other manager call me .... still no calls .... still no Delivery and still no care from telkom all while im loosing thousands of rands daily as im unable to run my business without phone lines ..... we wont even get into how they **** and sold me a 10meg internet line knowing full well i have no coverage in my area and billed me thousands each much because they refused to cancel the service that i was not getting .. Something really needs to be done to telkom we cannot let them get away with this behaviour