The ELUSIVE Telkom Fault people

i upgraded my internet line to a 10mb about 2 weeks ago.. <br> <br> the past Saturday i get a call from Telkom saying HEY.. your stuffs GREAT.. how are you liking ten megs.. <br> <br> i described that I'm still receiving a 2mb connection.. and its unstable and dropping.. <br> <br> over the course of the weekend i had guys calling me every 20 minutes going.. \is it fixed yet". <br> trying to work and having my main connection drop and go up and drop and go up.. whilst it felt like someone at the access point flipping a switch on and off. <br> <br> They eventually said they would be sending out a crew. that would arrive MONDAY (yesterday)<br> <br> to service the port and get everything sorted. <br> <br> i think that this is a little unprofessional. at the fact that i went in and took the time and the paperwork to sort everything out. .and still not be receiving my allocated \""Service\"".. <br> i have no idea where the crew is that is supposed to come on site and resolve this.. but nobody has even bothered to contact me . <br> <br> <br> my REF number is : 120CWK230116<br> <br> """