The Disgrace that is Telkom

Yesterday I walked in to the Telkom store in adderly street to request a simple sim swap. The consultants were rude and unwilling to help. One even told me the system was down, yet other consultants were working. I brought the neccessary documents and was told that my number was not registered to me but registered to someone else. I called the call centre and on the first time spent 45 minutes before the call was dropped. I requested to speak to the manager and never got to speak to the manager. I was told the manager would contact me before the end of business yesterday and that never happened. I called again this morning and still no help they keep sending me back to the Telkom store where they said they could not help me. I have been using this number for 3 years and I have been applying for jobs. I have been without my number for over 8 days now. I have been missing calls from future employers only one has been able to contact me vial email. Telkom has caused me alot of stress and on top of that. I have received the worst service instore and call centre. I have no more energy and the worst part is everything that is on my number that Telkom keeps sending me from post to pillar. They have no regard for customers. Rude and unapologetic.