AN
Andrew N

1 reviews | Active since Nov 2015

19 Nov 2015, 06:59

The Deal is not what it seams to be on Advertising

I saw a deal with Telkom for Unlimited calls on a look-alike fix line and consulted Telkom, I bought three lines and the deal included Telkom devices. Now I am charged for these devices and my line in cut off. I had to pay the money for the devices. I logged disputes with Telkom and were declined. I have paid the money and I think I should port my numbers to Neotel I am not happy with their service. To think I used to work for this company I will not recommend anyone.

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Replies (1)
Telkom
Telkom's reply19 Nov 2015, 09:23
Official
Hello veli@,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM169324.

We apologise for any inconvenience caused.

Kind Regards,
Colleen
Telkom Social Media Team