1 reviews | Active since May 2012
The D-Link ****le/Windows10 Issue
I have been dealing with this issue for months now. Ever since I discovered that D-Link wont work with WINDOWS 10 Operating System. Went into the Telkom Store and was informed that I wasn't the only Customer having this issue. THEIR RECOMMENDATION => go Matrix Computer in Table View Centre and they will sort-out the problem. Well actually no they wont. Matrix will set-up another User Account on the WINDOWS 10 system that will allow D-Link to run, OR reconfigure the computer back to Windows 7/8 sothat D-Link will function but this costs 2 days and lot of money. TELKOM is sending their Customers to a Computer Store to solve the issue which actually isn't being solved. Their must be a lot of frustrated people who have D-Link ****les that dont work with Windows 10.<br> <br> Trying to speak to the Manager of the Store was futile this morning 30-10-2015/10h00. The Sales Assistant that wanted to help me said to me that I needed to talk to Head Office and/or the Customer Call Centre. REALLY?!?!?!?!?!?!...Telkom has customers with D-Link ****le issues and they are fully aware of it BUT DO NOT WANT TO assist. DISGUSTING!!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162594.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162594.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
