The Company who does not care!!!!!!!!

<p>Good day Telkom</p> <p> </p> <p>This is the 3rd time I am writing this due to connection.It saddens me to see you guys have a 2 star rating and now I know why .I have been complaining about slow connection from last year and still it is not fixed .I have logged numerous calls and each time I have to hear you guys dont find any fault.</p> <p>To be honest your call centres wont find any fault becouse my line is syncing correctly and my upload speed is fine .It is my download speed which is a problem as well as packet loss .I get about 13Kb/s now I am not sure if you know how slow that is but is it ******* POOR.</p> <p>I know I live in a small town and we are mostly overlooked ,but I pay for a service ,a service I am not getting .If I could I would have cancelled it years ago ,due to many issues we have had in the past.</p> <p>This time I will not close that fault untill it is resolved and it will escalate untill it is fixed all I am hoping for is a timely response as I have already been waiting a week .</p> <p>I am also working in th ICT sector and this is unacceptable to say the least .I am on the verge of popping a vein so please fix this .</p> <p>We as SA rely on you ,we have too this does not mean you should not prioritise our needs .Be the company you were intended to be .</p> <p> </p> <p>Regards</p> <p> </p>