SF
Stephen F
1 reviews | Active since Feb 2017
28 Nov 2017, 15:20
The Call Centre on 10213 NEVER Answers
I wish to downgrade my Telkom landline and fibre package. I am on a monthly deal at present as my 24 month contract expired. It’s impossible to get this done. You cannot get a human voice on the call Centre. Emails are not rep**** to. Telkom is a shocking company in my experience.
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Replies (3)SF
Stephen F's updateReviewer Update
04 Dec 2017, 17:27Another reference number but no phone call or email ... pretty useless service ... all I want is a downgrade ....
SF
Stephen F's update04 Dec 2017, 17:27
Reviewer Update
Another reference number but no phone call or email ... pretty useless service ... all I want is a downgrade ....
SF
Stephen F's updateReviewer Update
04 Dec 2017, 22:56So please note I will only pay you R 1000 per month in future as that is what I can afford and that is the fibre contract maximum I need ... you cannot expect the SA consumer to accept your appalling service and ******* charging.
SF
Stephen F's update04 Dec 2017, 22:56
Reviewer Update
So please note I will only pay you R 1000 per month in future as that is what I can afford and that is the fibre contract maximum I need ... you cannot expect the SA consumer to accept your appalling service and ******* charging.
SF
Stephen F's updateReviewer Update
05 Dec 2017, 18:32And still no contact from Telkom, just another South African failed company?
SF
Stephen F's update05 Dec 2017, 18:32
Reviewer Update
And still no contact from Telkom, just another South African failed company?