The Billings department's attitude is revolting!

There is never a friendly voice on the opposite end of the call. Every time I call it is as though they do not want to work there. Does Telkom not have a good working environment for their employees?? They take so much of our money and erroneously debit our accounts, putting us into a bad credit score etc, surely they should have money left over for their employees??

Fix your customer service!

Always a stressful experience when I deal with Telkom.